Refund Policy

At Hb Global Consultants, we are committed to providing high-quality online courses and training resources. Please read our refund policy carefully before making a purchase.

Digital Products and Online Courses

Due to the nature of digital products and immediate access to course materials, all sales are generally final.

However, we may consider refund requests under the following circumstances:

• Duplicate payment or accidental multiple charges
• Technical issues that prevent access to the purchased course and cannot be resolved within a reasonable timeframe
• Incorrect course purchase made in error, provided no substantial course content has been accessed or downloaded

Refund Request Period

Refund requests must be submitted within 7 days of the original purchase date.

Non-Refundable Situations

Refunds will not be provided in the following cases:

• Change of mind after purchase
• Failure to complete the course
• Dissatisfaction based on personal preference after accessing significant course content
• Lack of technical compatibility on the user's device or internet connection
• Failure to attend live or scheduled sessions (if applicable)

How to Request a Refund

To request a refund, please email us at [email protected] with the following details:

• Full name
• Order number or payment receipt
• Course name
• Reason for the refund request

Our team will review your request and respond within 5-7 business days.

Approved Refunds

If approved, refunds will be processed to the original payment method within 7-14 business days, depending on your payment provider.

Course Access After Refund

Upon issuance of a refund, your access to the refunded course or digital product will be revoked immediately.

Contact Us

If you have any questions about this Refund Policy, please contact us:

Email:[email protected]
Website:https://www.hbconsultantsgroup.com